> ## Documentation Index
> Fetch the complete documentation index at: https://docs.beatpass.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancelling Subscription

> How to cancel your BeatPass subscription. You'll keep access until your current billing period ends.

Cancelling your subscription stops the next renewal while keeping the current paid period active until its end date.

***

## How to Cancel

<Steps>
  <Step title="Open Billing Page">
    Click your **profile avatar** in the top navigation bar, then select **Billing** from the menu.
  </Step>

  <Step title="Click Cancel Plan">
    In the Current plan section, click the **Cancel plan** button.
  </Step>

  <Step title="Review What Happens">
    The cancellation page shows your **Access until** date and confirms there is **No immediate charge or refund**.
  </Step>

  <Step title="Confirm Cancellation">
    Click **Cancel plan** to complete the cancellation.
  </Step>
</Steps>

***

## What Happens When You Cancel

### Grace Period

After cancelling, you enter a "grace period":

| Status                     | What It Means                               |
| -------------------------- | ------------------------------------------- |
| **Subscription cancelled** | No future charges will occur                |
| **Access continues**       | You keep all features until the period ends |
| **Grace period ends**      | On your original renewal date               |
| **After grace period**     | You lose access to paid features            |

<Note>
  You're not charged when you cancel—you've already paid for your current period. You simply won't be charged again at renewal.
</Note>

***

## What Billing Looks Like After Cancellation

After you cancel, the **Current plan** card changes to:

* **Subscription Cancelled**
* **Access ends** date
* **Renew plan**

***

## Resuming After Cancellation

Changed your mind? During the grace period, you can **resume** your subscription:

* No payment required immediately
* Your subscription continues as before
* Next charge at your original renewal date

See [Resuming Subscription](/help/billing/managing-subscription/resuming-subscription) for details.

<Tip>
  If you're unsure about cancelling, remember you can resume during the grace period. You only permanently lose the subscription after the period ends.
</Tip>

***

## Alternatives to Cancelling

Before cancelling, consider:

### Downgrading Instead

If cost is the concern, you could [downgrade](/help/billing/managing-subscription/downgrading-plan) to a cheaper plan instead of cancelling entirely.

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="I cancelled but was still charged">
    Check the charge date versus your cancellation date. If you cancelled after the billing date, the charge may have already processed. Contact support if you believe there's an error.
  </Accordion>

  <Accordion title="I can't find the cancel option">
    Click your **profile avatar** → **Billing**. The **Cancel plan** button appears in the Current plan section. If you don't see it, make sure you're logged into the correct account and have an active subscription.
  </Accordion>

  <Accordion title="Can I undo the cancellation?">
    Yes. Before the end date shown on Billing, click **Renew plan** and then **Confirm Renewal**.
  </Accordion>
</AccordionGroup>

***

## Related Topics

<CardGroup cols={2}>
  <Card title="Resuming Subscription" icon="rotate-left" href="/help/billing/managing-subscription/resuming-subscription">
    Reactivate a cancelled subscription.
  </Card>

  <Card title="Downgrading Plan" icon="arrow-down" href="/help/billing/managing-subscription/downgrading-plan">
    Switch to a lower-cost plan instead.
  </Card>
</CardGroup>