> ## Documentation Index
> Fetch the complete documentation index at: https://docs.beatpass.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding Payment Method

> How to add a credit card or payment method to your BeatPass account.

On BeatPass, your first card is usually added during checkout when you start a paid plan or complete another paid purchase.

***

## Add Your First Card

<Steps>
  <Step title="Start a paid checkout">
    Choose a paid plan or another paid checkout flow on BeatPass.
  </Step>

  <Step title="Enter your card details">
    Fill out the secure Stripe card form during checkout.
  </Step>

  <Step title="Complete payment">
    Finish the checkout normally.
  </Step>

  <Step title="Return to Billing later">
    After you have an active paid subscription, BeatPass can show that saved card in the **Payment method** section on **Billing**.
  </Step>
</Steps>

***

## Accepted Card Types

BeatPass currently accepts these card brands:

* **Visa**
* **Mastercard**
* **American Express**
* **Discover**

<Note>
  PayPal is not currently enabled on BeatPass.
</Note>

***

## Security During Entry

When you enter payment details:

* **Encrypted connection** — Data is transmitted securely
* **Stripe handles processing** — Card details go directly to Stripe, not BeatPass servers
* **Minimal info stored** — Just card brand, last 4 digits, and expiration

<Note>
  Your full card number is never stored on BeatPass. It's securely handled by Stripe, the payment processor.
</Note>

***

## Important To Know

* There is not currently a separate "add card first" button on the Billing page for users without a paid subscription
* If you already have a paid subscription and want to replace the saved card, use [Updating Payment Method](/help/billing/payment-methods/updating-payment-method)
* Billing may only show the **Payment method** section after a paid subscription exists

***

## If Your Card Is Declined

Common reasons a card might be declined when adding:

| Issue                  | Solution                                          |
| ---------------------- | ------------------------------------------------- |
| **Invalid details**    | Double-check the card number, expiration, and CVV |
| **Card not supported** | Try a different card                              |
| **Fraud protection**   | Contact your bank to authorize the transaction    |
| **Insufficient funds** | Ensure the card has available balance             |

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="I'm getting an error when adding my card">
    Verify all details are correct. If the card is valid, your bank may be blocking the transaction. Try another card or contact your bank.
  </Accordion>

  <Accordion title="Is my card information safe?">
    Yes. Card details are processed by Stripe, a PCI-compliant payment processor. Your full card number is never stored on BeatPass servers.
  </Accordion>

  <Accordion title="I expected to add a card from Billing">
    If you are not already on a paid subscription, that is expected on the current UI. BeatPass usually collects the first card during checkout.
  </Accordion>
</AccordionGroup>

***

<Snippet file="sections/need-help.mdx" />

## Related Topics

<CardGroup cols={2}>
  <Card title="Updating Payment Method" icon="arrows-rotate" href="/help/billing/payment-methods/updating-payment-method">
    Change your existing payment method.
  </Card>

  <Card title="Supported Methods" icon="credit-card" href="/help/billing/payment-methods/supported-methods">
    See what payment options are accepted.
  </Card>
</CardGroup>
