> ## Documentation Index
> Fetch the complete documentation index at: https://docs.beatpass.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Notifications

> Understand BeatPass email notification preferences, unsubscribe links, and system-email exceptions.

Email notifications send BeatPass updates to the email address on your account. This channel is controlled per notification type from **Notification Preferences**.

***

## How Email Preferences Work

* Turn **Email** on or off per notification type
* Use bulk email toggles at the top of the settings page when needed
* Changes are saved automatically — there is no separate save button

***

## Unsubscribe Links

BeatPass notification emails include unsubscribe actions for notification email categories:

* **Unsubscribe from this type**
* **Unsubscribe from all**
* **Manage preferences**

These links map back to the notification preference system and are designed to work without first opening the settings page manually.

***

## System Emails

Some emails are not controlled by notification preferences, including security and account-management emails such as password resets.

<Note>
  Disabling email notifications does not disable account-security emails or other required account communications.
</Note>

For the consent, unsubscribe, identification, and required-message summary, see [Marketing Communications and CASL Consent](/help/legal/marketing-communications-consent).

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="I'm not getting email notifications">
    Confirm that the notification type's **Email** toggle is enabled and check your spam or junk folder.
  </Accordion>

  <Accordion title="I unsubscribed and want emails again">
    Re-enable the relevant **Email** toggles in **Notification Preferences**. Changes save automatically.
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Marketing Communications Consent" icon="envelope" href="/help/legal/marketing-communications-consent">
    Review consent, unsubscribe, and required-message rules.
  </Card>

  <Card title="Privacy Policy" icon="shield" href="/help/legal/privacy-policy">
    Understand how BeatPass handles account and communication data.
  </Card>
</CardGroup>

<Snippet file="sections/need-help.mdx" />