Upload Issues

Solutions for file errors, duplicate detection, required fields, and processing issues when uploading to BeatPass.

This guide is for approved producers using the BeatPass upload flow.

This feature is available to accounts with producer privileges. Learn about the Producer Program.

I Cannot Find the Upload Flow

I am not an approved producer

Upload access is only available to approved producers. Apply through the Producer Program first.

I am signed in but still cannot upload

Select Upload beats in the top navigation bar. If the button is not visible, confirm the account you are using has producer access.

The Upload Fails Immediately

Wrong audio format

BeatPass requires WAV audio for new track uploads. If you upload a non-WAV file, an Unsupported File Format dialog appears showing the blocked file and the accepted format. Convert to WAV before retrying.

Connection or browser issue

Retry on a stable connection, keep the tab open during upload, and test another modern browser if needed.

The file is unusually large

Large uploads can struggle on unstable connections. Retry on a stronger network before assuming the file itself is invalid.

Save Is Blocked by Required Fields

Before a new track can be saved, the following fields are required:

Field	Type	Notes
Track Name	Text	Required
Cover art and genre	Selection	Required in Cover Art & Style
Producer	Selection	Your producer profile is filled automatically
Key	Select	C through B
Scale	Select	Major or Minor
BPM	Number	50–200
Sample-Safe warranty	Choice	Cleared or Needs clearance
AI use declaration	Choice	Human-made or AI-assisted

You also need an uploaded audio file. If you choose an exclusive model, add a contact email, complete the license terms, select Stems (Separated Tracks), and guarantee all promised files. Available also requires a price and currency; Private leaves checkout disabled and sends interested buyers to chat.

For collections, BeatPass also requires album cover art and audio for each track in the collection.

AI or Rights Review Questions

Open Protection & Verification and choose Human-made or AI-assisted. AI-assisted beats require the tool or service name, a short explanation, and commercial-rights confirmation. Fully AI-generated beats are not permitted.

See AI Audio and Human-Made Content for the current policy.

Duplicate Detection

BeatPass checks uploaded audio for duplicates using fingerprint matching.

I got a Duplicate Audio Detected warning

The Duplicate Audio Detected dialog shows the original track name, artists, fingerprint date, and a similarity score. Check whether you already uploaded the track or are trying to replace an older version.

I think it is a false match

Contact support with the current file name, the matched track name shown in the dialog, and why you believe the detection is incorrect.

Processing Seems Stuck

After upload, BeatPass may still need to generate waveform data, extract metadata, and run fingerprint checks. If a track looks stuck:

1. Refresh the page
2. Check whether the upload actually completed
3. Retry only after confirming the first attempt did not already save

Collection Upload Issues

I meant to upload a collection, not singles

Toggle Create Collection in the upload flow so BeatPass groups the files as one collection.

Some files worked and others failed

Retry only the failed items after fixing the specific issue for those files.

Account Limits

BeatPass can show an upload-minutes notice on the upload page. If you hit an account limit, review the message shown in the upload flow before retrying.

Still Having Issues?

Contact support at [e-mail] with:

1. The exact error message or screenshot
2. The file name and format
3. Whether this was a single-track or collection upload

Related

Uploading Guide

Review the full upload workflow.

Stripe Issues

Problems receiving payouts?

Need Help?

If you have questions or need assistance, contact the support team at [e-mail] or visit the Contact Support page.